Coronavirus (COVID-19) Information

Frequently Asked Questions About Coronavirus

What is the novel coronavirus?
A novel coronavirus is a new coronavirus that has not been previously identified. The virus causing coronavirus disease 2019 (COVID-19), is not the same as the coronaviruses that commonly circulate among humans and cause mild illness, like the common cold.

How do I get it?
The virus is thought to spread mainly from person-to-person.
• Between people who are in close contact with one another (within about six feet).
• Through respiratory droplets produced when an infected person coughs or sneezes.
    o These droplets can land in the mouths or noses of people who are nearby or
        possibly be inhaled into the lungs.

For more information: https://www.cdc.gov/coronavirus/2019-ncov/about/transmission.html

What are the symptoms?
• Fever
• Cough
• Shortness of breath

Common coronaviruses usually cause mild to moderate upper-respiratory tract illnesses, much like the common cold. Coronaviruses can also sometimes cause illnesses like pneumonia and bronchitis. Most patients with respiratory symptoms do not have COVID-19 and likely have a more common illness like the flu.

I have symptoms. What should I do?
If you have not recently traveled to one of the impacted areas, it is not likely you have the virus. However, if you have recently visited an impacted area or been in contact with someone who has and are showing signs of infection, we encourage you to call your local health department or primary care:

Henry County Health Center: 660-885-8193
Benton County Health Department: 660-438-2876
St. Clair County Health Center: 417-646-8332
Golden Valley Memorial Healthcare: 660-885-8171

Please do not go to the emergency department.

I do not have symptoms, but I am concerned that I may have been exposed to the virus. What should I do?
If you do not have any symptoms, we recommend monitoring yourself at home. We also encourage you to call your local health department or primary care provider if you have questions:

Henry County Health Center: 660-885-8193
Benton County Health Department: 660-438-2876
St. Clair County Health Center: 417-646-8332
Golden Valley Memorial Healthcare: 660-885-8171

Should I be concerned if my loved ones or I have recently traveled to an impacted area?
If you or a loved one have recently visited an impacted area and are experiencing symptoms of COVID-19, we encourage you to call your local health department or primary care provider:

Henry County Health Center: 660-885-8193
Benton County Health Department: 660-438-2876
St. Clair County Health Center: 417-646-8332
Golden Valley Memorial Healthcare: 660-885-8171

Am I at risk?
Your local health department will be able to provide more information about your area and its level of risk:

Henry County Health Center: 660-885-8193
Benton County Health Department: 660-438-2876
St. Clair County Heath Center: 417-646-8332

How can I prevent getting COVID-19?
• Avoid close contact with people who are sick.
• Clean and disinfect frequently touched objects and surfaces using a regular household cleaning spray or wipe.
• Wash your hands often with soap and water for at least 20 seconds. Use an alcohol-based hand sanitizer that contains at least 60% alcohol if soap and water are not available.
• Cover your cough or sneeze with a tissue, then throw the tissue in the trash.
• Say home when you are sick.
• Avoid touching your eyes, nose, and mouth.

How is it treated?
Right now, there is no specific treatment for the coronavirus. Patients who have the virus will receive supportive medical care to help relieve symptoms.

Is there a vaccine?
At this time, there is no vaccine to protect against the coronavirus. The best way to prevent infection is to avoid being exposed to the virus.

What are you doing to prepare for patients who may have the virus?
Our team takes situations like these very seriously and has been trained to address any potential cases of COVID-19. We have a robust infection prevention program and policies that ensure patients, employees and our communities are safeguarded. All our locations are prepared should we need to treat a patient with coronavirus.

Do you have enough supplies to take care of patients?
The safety of our patients, their loved ones and our employees are our top priority. We have been working with our internal teams and vendors to ensure we have adequate supplies and protective equipment.

Is it still safe to come to the hospital as a visitor?
The care and safety of our patients and team members are our number one priority. Please know we have taken the appropriate steps to prevent the exposure of the virus to anyone who may need our facilities for emergent or scheduled treatments. However, we recommend calling us at 660-885-5511 before visiting your loved one to check for any updates to our visitation policy.

Other Available Resources:
• Centers for Disease Control and Prevention
• Henry County Health Department
• Missouri Department of Health and Senior Services
• Missouri Hospital Association
• World Health Organization
• U.S. Department of Health and Human Services

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