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Golden Valley Memorial Healthcare Announces August Staff Member of the Month

Clinton, Mo. – (Aug. 5, 2019) – Golden Valley Memorial Healthcare (GVMH) is pleased to announce that Ashlee Nance is the August staff member of the month.

Nance has been an employee at GVMH since February 2017 and currently works as a Receptionist in the Golden Valley Medical – Osceola clinic.

Coworkers who nominated Nance had the following to say about her: “Ashlee’s initiative is second to none. She is always a step ahead of us, making sure items are ordered or replaced. Ashlee’s perfect attendance displays her reliability and accountability to her peers. Ashlee assists our patients and providers after the clinic is closed, ensuring they are well taken care of and comfortable.”

“Her smile is infectious and brightens our patients’ day the moment they enter the clinic.. When Ashlee is out of her normal seat, our patients are quick to ask her whereabouts because she is someone they have come to love and trust. Ashlee looks for ways to improve our processes and is comfortable sharing her thoughts and ideas with others.”

“Ashlee is passionate about helping others. When a patient has a concern, Ashlee asks questions and takes notes so the patient knows they are heard and valued. She follows through with her commitments to them, asking questions in areas she is unfamiliar with to learn and broaden her knowledge. She has also served as a volunteer with the Osceola Optimists during their “Colors Against Cancer” color run.”

“Ashlee has been recognized numerous times for properly using AIDET. She communicates with our patients in a way that demonstrates she sincerely cares for them. During a recent encounter with a young patient, she made the registration process a “game,” which put the child and mother at ease. The way Ashlee is able to relate to patients and her ability to always put their needs first, demonstrates her value to GVMH.”

In addition to being named staff member of the month, Nance received a flower bouquet, a $100 gift certificate and her name will be engraved on a plaque to be permanently displayed in the hospital. Nance is also one of twelve finalists for the 2019-2020 Staff Member of the Year award.