Virtual Visits

Get the healthcare guidance you need and treatment for minor health problems from the convenience of your home or office. You can have an online appointment with your primary care provider or specialist through the myGVMH Portal on your smartphone, tablet or computer. Our physicians and nurse practitioners can help you with questions or concerns. At home or on the go — you will get the same Golden Standard of Care.

Instructions

  • Log into the myGVMH Health Portal
  • Select Appointments
  • Click on the Schedule an Appointment or Virtual Visit link located on the right side of the page
  • Select an Appointment Type, click Next
  • Select your Primary Care Provider, Date and Time
  • Select Reason for Appointment, provide a Phone Number (optional) and Comments (optional), then click Submit

Conditions

Virtual visits are not for emergencies. If you are having a medical emergency, please dial 911 or go the emergency room.

A virtual visit can be used for minor illnesses, injuries, or follow-ups such as:

  • Cough
  • Fever
  • Headache
  • Nausea and vomiting
  • Sinus issues
  • Skin problems
  • Specialty service follow-up
  • Sports injuries
  • Stomach ache

Some medical conditions cannot be treated by a virtual visit and may require an in-person visit with your primary care provider.

Frequently Asked Questions

Who can use a virtual visit?

Any patient, with an active myGVMH Health Portal account, may use virtual visits for non-emergency conditions. Minors must have a guardian present during the visit.

What conditions or illnesses can be treated with a virtual visit?

Virtual visits are not for emergencies. If you are having a medical emergency, please dial 911 or go to the emergency room.

A virtual visit can be used for minor illnesses, injuries or follow-ups such as:

  • Cough
  • Fever
  • Headache
  • Nausea and vomiting
  • Sinus issues
  • Skin problems
  • Specialty service follow-up
  • Sports injuries
  • Stomach ache

Some medical conditions cannot be treated by a virtual visit and may require an in-person visit with your primary care provider.

How do I schedule a virtual visit?

From a computer or smartphone, log into the myGMVH Portal, click on Appointments, click on Schedule Appointment or Virtual Visit, and then continue to follow the screen instructions.

If you are on your smartphone or tablet, you will need the Meditech MHealth app (Android or iOS).

If you don’t have a myGVMH Health Portal account, but have had a visit at Golden Valley Memorial Healthcare (GVMH), you can register for a myGVMH Health Portal account. Contact Health Information Management at 660-890-7133 and ask to register for the myGVMH Health Portal.

What happens when it is time for my virtual visit?

Log into your myGVMH Health Portal account, click on the Check In link, and complete the check in process. You will then connect to the video, and your primary care provider will join you. Your visit will be similar to an in-person appointment.

Can I get prescriptions through a virtual visit?

Your primary care provider may or may not prescribe medications based on their assessment during your visit.

What if I have questions or trouble using the portal?

Please contact Health Information Management at 660-890-7133 if you have questions or need assistance.

I do not usually use my computer/mobile device for video. Can I test my device before my virtual visit to make sure it will work?

Yes, you can test your virtual visit connection by clicking on the link below from the device you intend to use. Test your connection.