Transportation Assistance


To provide access to transportation for healthcare appointments, Golden Valley Memorial Healthcare (GVMH), partners with HealthTran, OATS and Medical Transportation Management. Attendees are encouraged to wear a mask, but not required.

HealthTran

HealthTran is available to drop off or pick up patients at any GVMH location for any GVMH service. Call 660.890.RIDE (7433) to schedule a ride.

Availability

  • Monday-Friday
  • Call for time availability
  • Transportation offered to any GVMH patient

Fees

  • $5 one way
  • $10 round trip
  • Card or check payment over the phone at the time of scheduling transportation is preferred
  • Cash will be excepted at the time of registration, if needed

Scheduling a Ride

  • Call 660.890.RIDE (7433) to request a ride at least 36 hours prior to the desired pick-up time or at the time of appointment scheduling
  • Rides scheduled under 36 hours prior to the desired pick-up time are at the discretion of the schedule and availability of transport
  • Tell the scheduler if you have mobility concerns or need an escort
  • Disclose any health issues that may be harmful to others or yourself

Confirming a Ride

  • 48 hours prior to pick up the rider will receive a text or call reminding them of their ride with the option to cancel the ride from 309.226.4450
  • Driver will call the rider within 24 hours of the ride to introduce themselves and confirm the ride
  • You must accept the ride during this call or text to confirm pick-up
  • Two additional attempts will be sent to confirm the ride — one per hour. If you do not confirm, the ride will be cancelled
  • By confirming, you acknowledge that transportation cannot be guaranteed
  • Transportation is dangerous and may result in personal injury

Code of Conduct

  • Be ready 15 minutes prior to pick-up time
  • No smoking in the vehicle
  • Wear a seatbelt
  • Follow the transport drivers’ instructions
  • Drivers are not allowed to accept goods or tips

To reschedule or cancel a HealthTran ride, call 660.890.RIDE (7433)

By choosing to ride with HealthTran, you take responsibility to follow the guidelines and code of conduct. Report a concern by contacting the Missouri Rural Health Association HealthTran at 573.616.2740 or info@morha.org.

OATS Transit

OATS Transit is available to drop off or pick up patients at any GVMH location. Call 660.827.2611 or 800.276.6287 to schedule a ride.

Availability

  • Monday-Friday
  • Earliest appointment time for pick up is 8 a.m.
  • Transportation offered to residents of Calhoun, Clinton, Deepwater, Osceola, Warsaw, Windsor and surrounding areas

Fees

  • $1.00 each way for residents of Clinton
  • $2.50 each way for residents of Calhoun, Deepwater, Osceola, Warsaw and Windsor
  • Cash payments of the exact amount are preferred
  • Debit cards are accepted, but you must call 573.443.7516 (ext. 9006) with your information prior to the ride

Scheduling a Ride

  • Call the OATS Transit office at 660.827.2611 or 800.276.6287 to schedule a ride
  • An automate response will answer
    • To skip, press 1
    • Provide your name, address and phone number
    • Be prepared to provide the destination address, appointment time and pick-up time
  • Please schedule at least 24 hours in advance for early morning and out-of-town rides
  • Rides can be scheduled up to three weeks before the appointment date

To cancel a ride, please call 660.827.2611 or 800.276.6287.

Medical Transportation Management

Medical Transportation Management is available for patients who may be eligible for transportation benefits through Medicaid.

Scheduling a Ride:

  • Call 866.269.5927 to schedule a ride.
  • Be prepared to answer the following questions:
    • Name and date of birth
    • Medicaid number
    • Height and weight (if in a wheel chair)
    • Patient address and phone number
    • Destination address and phone number
    • Name and type of provider

To cancel a ride or arrange to be picked up following your appointment, call 866.269.5944.