Visitor Information

At Golden Valley Memorial, we’re committed to providing a caring, respectful and safe environment for everyone — patients, visitors and employees alike. We ask that everyone help us by treating our staff and fellow visitors with kindness and respect. Please follow our guidelines, including no smoking or tobacco use anywhere on our property, and being mindful of noise, privacy and the number of visitors. Aggressive behavior is never acceptable and will not be tolerated.

A quick note for families: Children under 12 should always be accompanied by an adult (18 or older) who is not the patient.

Our main hospital entrance (marked “H”) is open for visitors daily:

Hours: Monday-Sunday, 7 a.m.-8 p.m.

We offer free parking for all patients and visitors in our conveniently located parking lots. Whether you’re here for a quick appointment or a longer visit, you can park worry-free.

We want to keep moms and babies comfortable and safe. Here is what you need to know:

• During labor, children under 12 are not allowed in the room.
• After delivery, siblings of any age can visit.
• Children who are not siblings are not permitted in the Birthing Center.
• During labor, only the coach and one other visitor can be present.
• For the first two hours after delivery, only the coach or support person can visit while mom recovers.
• The support person is welcome to visit at any time.
• Children must always be supervised by an adult and should not be left alone with mom.
• Quiet Time (part of our HUSH program) is from 8 p.m. to 8 a.m., during which no visitors are allowed.
• Please do not leave children unattended in waiting areas.

• One visitor per patient is allowed in both the Clinic and Infusion areas.

• Visitors are only allowed when supervised by ED staff.
• One visitor per patient is preferred.
• Visitors may be asked to step out during exams or procedures.

• Visitors must be supervised by ICU staff.
• Up to two visitors at a time.
• Visitors must wear personal protective equipment (PPE) as directed.
• Visitors can use waiting rooms and the Café.

Need help finding your way? We are happy to assist — just ask a staff member.

Enjoy free high-speed Wi-Fi during your visit — just connect to the GUEST network. You are welcome to use your cell phones in most areas, but please keep them on silent or vibrate.

Bistro
Located inside the outpatient entrance, serving Starbucks® coffee, sandwiches, flatbreads, soups, salads, pastries and more.
Hours: Monday-Friday, 6:30 a.m.-5:30 p.m.

Café
Café Hours:
Monday-Friday

• Breakfast: 7-10 a.m
• Lunch: 11 a.m.-2 p.m. (Steam table available from 11 a.m.-1 p.m.)
• Dinner: 4:30-6:30 p.m.

Located on the ground floor of the Hospital, our Café offers a wide variety of hot and cold meal options for patients, guests and staff. Enjoy steam-table selections during lunch, along with made-to-order items from the grill, Panini press and fryer. A fresh salad bar and sandwich station are available during lunch hours, and our grab-and-go cooler is stocked throughout the day with convenient snacks, beverages and ready-to-eat items.

Room Service
Room Service Hours: Daily, 7 a.m.-6 p.m.

Our patients appreciate the comfort and flexibility of our hotel-style room service. We know that patients eat better when they can choose what they want, when they want it. That is why we offer a wide variety of options, including modified diets tailored and prescribed by each patient’s physician.

If a patient is unable to place an order, a family member may arrange to call on their behalf. Room service is also available to patients in the Cancer Center, Infusion Services and the Emergency Department.

Guests are welcome to purchase meals from the room service menu for $5 per tray. Ordering instructions are provided on the front of the menu. For parents staying with a child age 15 or younger, one complimentary tray is provided per meal.

After-hours meals are available in the Emergency Department and patient units.

Vending Machines
Snacks and drinks are conveniently located throughout the hospital. Need help? Just ask a nurse.

Gift Shop
Find thoughtful gifts and essentials in our gift shop located in the main hospital lobby.
Hours: Monday-Friday, 8 a.m.-3 p.m.

If you have any questions during your visit, please do not hesitate to reach out to our friendly staff. We are here to support you every step of the way!